The letter was published on the morning of the home defeat to West Ham.
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After the 2-1 reverse, Frank said:"Yes, I have seen the letter and I took six to eight positive things out of the letter. Not apparently the negative thing.
"What I take out of that letter is that a club and an executive team with Vinai on top that are aligned and know this is a big transitional phase.
"It’s a super-tanker we’re turning in the right direction and there are a lot of good signs behind the scenes and also in some of the performances, but of course when you lose last-minute to one of your rivals, it is very emotional football and there will be noise.
"That noise we need to keep out there (away) and get head down and keep walking, keep doing the right thing."