The Uruguay midfielder also played for Amorim at Sporting CP, but is battling to find a place in the manager's plans this season.
"You are here longer than me and you can sense that a lot of very good players come here and sometimes they struggle," he said.
"He is struggling in the moment, but it is our job to try to help our players and again, everything can change.
"You saw it five weeks ago, the environment was completely different, so I know that Ugarte is struggling in the moment, and my job is trying to help him to feel as a player, like I felt when he was a Sporting player, for example.
"But it is a different world and he needs to adapt and he needs to improve, especially in training."
