Manchester United chief exec Richard Arnold has explained their management of Mason Greenwood.
Greenwood had charges of assault dropped in February and is now impressing on-loan with Getafe.
Arnold was speaking at the United fans forum, with minutes of the meeting recently published.
He stated: "With Mason, as I am sure you can appreciate, this was an extremely difficult and complex situation," said Arnold, speaking at a United Fans' Forum earlier this week. "We conducted a detailed investigation over several months, considering all the evidence available.
"The evidence presented to us contained important facts that were not in the public domain. I made the ultimate decision as CEO that Mason's career should continue elsewhere.
"It is true that my decision evolved over time, but I believe we came to the right conclusion for all parties. However, I can assure you that we have listened to the feedback and criticism and there are learnings that we can take forward.
"We have already applied some of the lessons during our handling of the Antony case - for example, by consulting Women's Aid to ensure that the perspective of domestic abuse survivors was considered in our decision."