Chelsea assistant manager Gianfranco Zola insists the squad contains leaders.
Boss Maurizio Sarri recently accused his players of lacking motivation in another poor result at Arsenal, but Zola believes their difficulty has been in trying to gel as a team.
Asked if the current group have strong leaders like Marcel Desailly, whom Zola played with for Chelsea, or John Terry, the Italian said: "I believe so. They are different personalities but characters (are similar).
“I think this group, like in the one I had in my time, didn't like losing. Maybe they are showing it in another way but it's wrong to make comparisons like that. We believe that we didn't like (losing to City) and they reacted yesterday and they continue to react.
“It would be good if we could react more as a team rather than as individuals. Against Manchester City we reacted, yes, but reacted individually. There were players taking the responsibility and they wanted to change the situation on their own.
“But what we are building here is a philosophy of playing and we need to learn to react altogether. It's not enough that just one player gets the ball and tries to beat two players. That's not the way we try to win games.
“But if you ask me, I don't believe that this group doesn't care. They care. They just need to get this understanding of working together."