West Ham's co-owners have announced a three-point plan to solve crowd problems at the club's new London Stadium, reports Sky Sports.
The club met with the stadium owners and operators in an attempt to resolve the problems ahead of Wednesday's EFL Cup clash with Accrington Stanley.
The three-point plan will entail more effective segregation between home and away fans, significantly improved stewarding, and the more appropriate grouping of West Ham fans so they can sit with like-minded supporters.
Stadium operators LS185 have also promised to provide better training for stewards and to employ stewards with football experience.
Writing in the programme for the Accrington game, co-owners David Sullivan and David Gold said: "We want all stewarding to be of the highest standard and have assurances from [stadium owners] E20 and LS185, who control the safety and security at London Stadium, that they will significantly improve stewarding."