Manchester United executive vice-chairman Ed Woodward admits the club's recruitment team has been completely overhauled.
Woodward explained how changes had been made behind the scenes to their scouting.
He told fanzine United We Stand: "The system wasn't set up in the right way. Twelve scouts reporting to one chief scout was more set up to say no - too many exceptions to the process were made historically while this was being fixed.
"We also have to hold our hands up and say that recruitment wasn't at its best in recent years. We feel that we now know who our best scouts are.
"The idea is to recruit in a closed environment, rather than listening to the press or getting distracted by conflicting agents' claims. We try and make cold decisions based on information.
"Judge the recruitment department in the coming windows where hopefully we can get a team to be at the level we want to be."