Arteta's side struggled against the Clarets last campaign, losing 1-0 at the Emirates in December before they were held to a 1-1 draw in the reverse fixture in March.
"The game on Saturday [versus Norwich] would've done a world of good in terms of confidence but you expect them to win that game and more by a one goal scoreline.
"The perception is that Arsenal are a soft touch, the [Stoke] fans played off that, the players fed off that, the resentment between the fans after the unfortunate incident with Aaron Ramsey and then the comments that [Arsene] Wenger made about the football club after.
"The fans were so engaged, it was the match they were the loudest at, they came the earliest to."
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