Ramos said farewell to Real Madrid on Thursday after 16 years.
The Italian coach, who was Ramos' boss at Real Madrid in the 2006/07 season, watched the now former captain break down in tears as he said goodbye to the club, with Capello heaping praise on the player.
"I watched Ramos' farewell [press conference]. I really liked the emotion he showed," Capello told Radio MARCA's T4 show.
"He has Madrid in his heart. He was an important player for me. He has improved a lot since the first time I coached him.
"Ramos has been very important for Madrid [but] when two people talk and they don't understand each other, they leave each other."
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