Burnley assistant manager Ian Woan insists Sean Dyche is no hard man.
Though they face Tottenham on Sunday night with only one point from four games, there is no sense of panic, with an injury list beginning to ease.
"He gets a lot of stick because he looks like a nightclub bouncer," Woan told the Daily Mail.
"People think he must be rough but it couldn't be further from the truth. He's well-read, wants to learn and is always asking questions of himself.'
Though Burnley's style is different to Brian Clough's Forest, Woan says their former manager would admire how Dyche has transported some of his values into the 21st century.
"We demand common courtesy: please, thank you, excuse me — that came from working with Cloughie," reveals Woan.
"Doing the basics super-well is also important to us. That simplicity still has a place."