Xhaka believes clubs should hold more open training sessions.
He said: “I think everyone knows that ten weeks ago I was not enjoying my football.
“It was not a good time for me and my family and there were moments when I thought I would never play for this club again.
“I had a tough time during my first six months at Borussia Moenchengladbach because I wasn't in the team, but this was something else completely.
“This was not about me as a player, this was about the human.
“But now I hope that people can understand the situation and how I was feeling inside.
“I realise the fans want the players to perform in every game but they also need to understand that it is not always so easy.
“This is the biggest difference between Germany and England, because here we don't have the connection with the fans.
“In Germany, we have many open training sessions when the fans can come and talk to you.
“Here, everything is closed and it would be good to be able to explain to people why something is going well or not so well."