AC Milan coach Clarence Seedorf explained their meeting with the ultras before defeat to Parma.
A group of players including Ricky Kaka, Mario Balotelli and the Coach went out to meet four ultras leaders after the match. Only after this encounter did Seedorf speak to the media.
"These are delicate situations with people who have this club in their heart, both on and off the field," he told Sky Sport Italia.
"The meeting was very peaceful, they expressed their sentiments, but nothing in particular happened. They all want what is best for Milan, so after two years of suffering they felt the need to express their emotions.
"I have experienced this before, yes, at Botafogo a less calm one! We were fourth in the table and fighting to get into the Libertadores, so there was a feeling of worry.
"I was there briefly and there were also some positive things said, as everyone has great respect for the jersey. Sometimes it helps just to listen and give the fans a voice, so they know we hear them.
"After Atletico Madrid and Juventus, the fans applauded, as they appreciated the performance and the hard work. It's not for me to explain their reasons."