Jenkins has vowed to meet with Ipswich chief executive Simon Clegg next week after the latter asked the Premier League to impose a transfer embargo on the top-flight newcomers due to a dispute over payments relating to Tamas Priskin's recent loan spell.
Clegg claims the Swans have reneged on a deal relating to the payment of Priskin's wages while he was on loan last season and subsequent add-ons as a result of their promotion.
Jenkins, though, told swanseacity.net: "In response to Ipswich Town's statement, as a club we are completely unaware of any dispute with Ipswich.
"Myself and Simon Clegg talked a few weeks ago regarding the situation of Tamas Priskin returning early from his loan spell, but there has been no correspondence since.
"While we are surprised and disappointed with Simon's statement, we will address the situation and speak to him and Ipswich early next week."
Earlier, Clegg said: "I am hugely disappointed a legally-binding agreement reached in good faith by both clubs as part of Swansea's final push for promotion is now being disputed."