"Sometimes, that's the biggest gap to make. There are a lot of decent teams out there, but we want to be that extra bit decent and special, and that's the biggest step to take.
"Like I said last year, getting promoted, to me, was the easy part of this job; it is now about sustaining ourselves in the Premier League and trying to build the club, and I am very encouraged by what I see every day at the football club.
"There is progress being made on all fronts, whether it be the players, the staff I am working with, the scouts, people in the canteen - it is a great club to work for and I feel very fortunate.
"But of course, we need to get the results and I know over the next few weeks and months when we get our injured players back, and if we can add one or two experienced players in January and maybe one or two young players, I am sure we will be fine."