Manchester City boss Sven Goran Eriksson is demanding improvement from his players for tonight's FA Cup replay against West Ham.
Famous for never raising his voice in the dressing room, Eriksson's criticisms could stem from the fact that the club's owner, Thaksin Shinawatra, was at Goodison Park and made no secret of his own displeasure.
"He had the same opinion as all of us - that it was awful," said Eriksson. "When I spoke to him the first thing he said was, 'I'm recovering from the shock'. Nobody liked it and, if you asked the players, they would say the same. It wasn't one or two or three players, it was all of them."