Hearts coach Stephen Frail blanked the media after yesterday's 3-1 defeat at Kilmarnock.
"We seem to be in a situation when everything's fine when it's all going well, but when things go against us, our performance goes downhill," he said.
"After the first 20 minutes, we at least stayed strong in the first half, but we've started shipping goals.
"The management team has to organise things so that we go back to basics and become harder to score against. That will give us something to work from.
"We've done it once this season, it's bitterly disappointing to be back there again."