A new television camera position restricted views for many supporters on the day.
The camera, required as part of the bumper new television deal, was installed in front of the press box and season ticket holders who pay in the region of £750 for their seats.
Fans received an email on the eve of the first home Barclays Premier League game of the season, against Arsenal, informing that some seats would have a restricted view, but the reality was described as unacceptable by supporters.
A Fulham spokesperson told Press Association Sport: "To adhere to the broadcast regulations imposed by the Premier League we had to find a credible solution for a camera position that was a requirement.
"We understand it may have caused some issues for supporters and we will look to deal with those individuals to find a solution."
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