Everton captain Phil Neville says English clubs will continue to fail in penalty shootouts until their players toughen up.
"Maybe we just need to be a bit more mentally tough," said Neville after Everton's elimination from the UEFA Cup by Fiorentina. "I don't know what it is.
"I know I don't enjoy penalties and wouldn't give anyone advice on taking them, but it's something we need to get better at. It comes at the end of 120 minutes and I think we have the mentality that: 'Oh, we couldn't have done any more.'
"But then we still have the penalties to take. That's where we have to toughen up.
"The bottom line is we've lost another shoot-out, an English club has lost another, and that's something we definitely need to improve on. 'It's not just once or twice, it happens a lot."