Chelsea chairman Bruce Buck has apologised to QPR defender Anton Ferdinand and his family for the John Terry episode.
Terry was suspended for four matches and fined £220,000 by the Football Association for racially abusing Anton Ferdinand during a Premier League game between QPR and Chelsea 12 months ago.
Buck said: "I understand, and as a club we understand, what they have gone through since a year ago and Chelsea Football Club would like to apologise to them. It has been a very difficult year for them and they didn't do anything wrong. And we are sorry."