Liverpool managing director Ian Ayre insists the club doesn't suffer with the owners working out of Boston.
The remote control efforts of FSG have been criticised since Kenny Dalglish's sacking.
"I don't think in any way would they alienate themselves. This was such a difficult decision because it was Kenny," he said.
"If Liverpool fans feel the owners have alienated themselves because they make tough decisions for Liverpool to restore it to greatness then that is for people to decide.
"But they have an absolute commitment to the club and the fans and when they are here they make themselves completely accessible.
"I think what you need in football is a strong will to win and a commitment to making some difficult decisions.
"We speak almost daily. They are very aware of pretty much all of what is going on but they are able to have a more dispassionate view sometimes.
"I don't see distance as an issue."