Mesut Ozil's family are doing all they can to help the midfielder settle at Arsenal.
The Daily Mail says sources close to Ozil claim it is taking him longer than expected to settle in London, though family members make regular trips to the capital to help ensure the transition goes smoothly as possible.
The midfielder has been under the spotlight in recent weeks; with his performances drawing criticism.
But the former Real Madrid playmaker has been told he remains crucial to Wenger's plans during an open chat with the manager prior to Tuesday's European exit.
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